Shipping
We can only ship within the continental United States. When placing an order, you will receive an estimate on your shipping and delivery dates given the availability of your items and the shipping option you choose. Orders will be shipped within 1-2 business days from when your order was placed, unless stated otherwise. We ship all products through USPS with a signature required upon delivery.
Returns Policy
You may return most new, unopened items within 7 days of delivery for a refund. A 20% RESTOCKING FEE will be deducted from your refund. You will be responsible for shipping the item(s) back in its original condition with all original materials included. You are responsible for shipping costs on returns, and we strongly recommend you use a shipping service that includes tracking and signature confirmation (USPS, FedEx, UPS).
You can expect to receive your refund within 2-4 weeks from when we receive the return. We will process your return and issue your refund as quickly as possible.
If you need to return an item, please email us at info@toweropticalinc.com with your order number and product details for the item(s) in the return. We will get back to you with further instructions to fullfil your return.